From time to time, The Royal Mint Limited (we, us and our) runs various subscription offers (also known as continuity series offers) where customers can purchase, by way of recurring payments, a series of products in advance of the launch of one or more products in that series (each a Subscription).

By using or relying on any Promotion, you confirm that you accept these terms and conditions (Terms), and that you agree to comply with them.

The specific terms and conditions relating to each subscription (Specific Terms) will be advertised with the Subscription offer either on our website (for example, through the product order process) or within the Subscription marketing materials. These Terms will apply along with the Specific Terms however, if there is a conflict or inconsistency between both, the Specific Terms will control and prevail.

When you place an order in conjunction with a Subscription, you also agree to be bound by our general terms and conditions (available here) applicable to your purchase. Your attention is drawn in particular to the Purchases T&Cs available here.

You should read these Terms (and those mentioned above) carefully, as they will form part of a legally binding contract between you and us which will govern your purchase and benefit of a Subscription. These Terms (and those mentioned above) apply to the exclusion of any other terms, conditions or contract provided by you.

1. Information about us

   1. We are a government-owned company.
   2. The following information is required by the Electronic Commerce (EC Directive) Regulations 2002:
      1. www.royalmint.com is provided by The Royal Mint Limited whose registered office is at Llantrisant, Pontyclun, CF72 8YT, United Kingdom, registered in England and Wales No. 06964873.
      2. Our email address is customer.services@royalmint.com.
      3. Our VAT registration number is GB 256 5227 96.
   3. To contact us, please see our Contact Us page or email us at the above address.

2. Subscription terms and conditions

   1. You authorise us to charge your credit or debit card, as notified to us on commencement of the Subscription, on a recurring basis, for the total amount of each product in the Subscription. Charges will be made at the time of product launch or at regular intervals as specified at the time of purchase, during the order process or in the Special Terms.
   2. You are responsible for ensuring that your payment method is valid and has sufficient funds or credit available. If we are unable to process your payment, we will contact you to update your payment details. If payment cannot be processed within 7 days of the due date, your Subscription may be suspended or terminated. If required, you can update your details by contacting us on the above details.
   3. The prices for products within a Subscription may vary over time due to changes in precious metal costs, and/or other market factors outside of our control. We reserve the right, in accordance with Paragraph 24 of Schedule 2 of the Consumer Rights Act 2015 (CRA 2015), to adjust Subscription prices at any time, and we will notify you in advance of any changes to your Subscription price.
   4. Should you wish to cancel your Subscription (in accordance with our Purchases terms and conditions available here), please contact us on the above details. Please note that, in accordance with Regulation 30(6) of the Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013 (Consumer Contracts Regulations 2013), your right to cancel a Subscription order at any time within 30 calendar days (being twice the default 14 calendar day “cool off” period required by the Consumer Contracts Regulations 2013) begins on the day after you (or someone you have nominated) received the first product within the Subscription (and not, for the avoidance of doubt, after receiving any subsequent product in the Subscription). Nothing in these Terms, however, affects your legal rights under the CRA 2015 (also known as your ‘statutory rights’).
   5. Unless we otherwise explicitly provide in the Specific Terms, Subscriptions:
      1. can be withdrawn by us at any point (on reasonable notice to you), and we will refund any sums you've paid in advance for products which will not be provided;
      2. cannot be applied to or used in conjunction with orders already placed;
      3. must be used or applied before an order is placed;
      4. are only valid for a limited period as advertised;
      5. are only valid while stocks last;
      6. cannot be used to reserve only one or more specific products within the Subscription series;
      7. cannot be used in conjunction with any other offer, discount or promotion;
      8. may be limited to one per person or per household;
      9. are non-transferable and non-assignable;
      10. cannot be redeemed or exchanged for cash or credit; and
      11. may be excluded from certain products and services.
   6. To the extent lawfully permitted, we will not be liable to you or any third party for any loss arising out of the refusal, cancellation or withdrawal of a Subscription, or for your failure or inability to use or benefit from a Subscription.

3. General

   1. We will have no liability to you under these Terms if we are prevented from, or delayed in, performing our obligations under these terms by anything outside our reasonable control including, but not limited to, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks or the acts, decrees, legislation, regulations.
   2. You may not assign your rights under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms.
   3. Failure or delay by us in enforcing or partially enforcing any provision of these Terms shall not be construed as a waiver of our rights under the Terms.
   4. If any provision of these Terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
   5. These Terms, along with any relevant other terms and conditions on our site which are applicable to you (including those listed above), represent the entire agreement between you and us in relation to the subject matter of any contract arising from these Terms.
   6. A person who is not a party to the contract between you and us shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999, save that if our legal status as a government owned company changes, any rights we have may be assigned by us automatically to any successor body without restriction and any such successor body may exercise rights under these Terms as if it was a party to it.
   7. We have the right to revise and amend these Terms from time to time by posting revised versions on our website. The revised terms and conditions will apply in respect of any order for the relevant product or service made 24 hours or more after we have posted them on our website. If you do not agree to our revised terms and conditions as posted on our website, please do not order from us.
   8. We will only use your personal information as set out in our Privacy Policy.
   9. These Terms will be governed by the laws of England and Wales. Any dispute arising from, or related to, these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Last updated on 03 October 2024